Privacy Policy

Welcome to www.non-woven.com (“the Website”). We respect your privacy and are deeply committed to protecting your personal data and information security. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you visit our website, use our AI Product Selector, submit inquiries, or otherwise engage with us in commercial interactions, as well as the rights you hold regarding your data.

1. Information We Collect

To provide you with accurate B2B nonwoven fabric recommendations, competitive quotes, and efficient customer support, we collect the following two categories of information:

1.1 Information You Actively Provide

• Business Contact Information: When you complete our inquiry forms, contact us via email, or utilize our “AI Product Selector,” you may be asked to provide your full name, email address, phone number, company name, job title, and country/region.
• Specific Business Requirements: Detailed technical parameters you enter in your inquiries, such as nonwoven fabric specifications, weight (GSM), application scenarios, intended use, purchase volume, and custom requirements.

1.2 Information Collected Automatically

• Device and Access Logs: Including your Internet Protocol (IP) address, browser type, operating system language, date and time of access, page views, and navigation paths.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to optimize website structure, enhance user experience, and analyze website traffic statistics (e.g., understanding regional preferences of global buyers).

2. How We Use Your Information

We process and use your collected information strictly within the boundaries of applicable legal regulations for the following explicit and legitimate business purposes:

1. Responding to Inquiries & Commercial Matchmaking: Processing your sourcing requests, providing precise technical specifications, offering commercial quotes, and arranging sample shipments for nonwoven materials.
2. AI-Powered Tailored Services: Utilizing the data you input into our “AI Product Selector” to calculate, filter, and match the most optimal nonwoven fabric solutions for your specific industrial application.
3. Marketing & Business Follow-ups: With your explicit consent, sending you updates regarding our latest product catalogs, technical white papers, export policy updates, or upcoming international trade exhibitions. You may opt out at any time.
4. Website Optimization & Security: Monitoring platform performance, preventing fraudulent activity, mitigating cyber threats, and improving the overall usability of our B2B interface.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share your information in the following limited and controlled circumstances:

4. Cross-Border Data Transfers

As a global enterprise specializing in industrial manufacturing and international trade, we operate corporate offices, technical support centers, or warehouse hubs in multiple regions (including Hong Kong and Quanzhou, Fujian), and our web servers may be located outside your home country. Regardless of location, we implement data protection standard clauses aligned with mainstream international practices (including GDPR principles for European clients) to guarantee your data remains secure.

5. Data Security Measures

• Transmission Encryption: The Website enforces site-wide HTTPS encryption, ensuring all submitted inquiry data and AI parameter inputs remain fully encrypted and secure against interception.
• Access Minimization: Internal data access is strictly regulated. Only authorized sales managers, technical support teams, and logistics coordinators who have a legitimate “need-to-know” are granted system access.
• Vulnerability Management: We conduct routine system audits and maintenance to defend against SQL injections, cross-site scripting (XSS), and malicious network intrusions.

6. Your Rights Regarding Your Personal Data

• Access & Correction: You have the right to request a copy of the personal data we hold about you or request updates to inaccurate business details.
• Erasure (Right to be Forgotten): Upon termination of our business relationship or withdrawal of consent, you may request the deletion of your account records, except where local trade or tax laws mandate retention.
• Opt-Out of Marketing: You can object to commercial updates at any time by clicking the “Unsubscribe” link at the bottom of any email or by contacting us directly.

7. Children’s Privacy

This Website is an industrial B2B (Business-to-Business) manufacturing platform intended exclusively for adult professionals and corporate entities. We do not knowingly collect personal data from minors. If we discover that any information from a minor has been inadvertently collected, we will delete it immediately.

8. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, or if you wish to exercise your data protection rights, please contact our data compliance team through the following official channels:

Website Domain: www.non-woven.com

Data Protection & Inquiry Email: privacy@non-woven.com